FAQ

Processing + Shipping Info

We ship within 3 business days after payment (weekends excluded from the 3 days). Shipping time varies once dropped off at the post. Unfortunately once the package has been dropped off it is out of our hands.

Return Policy

Due to the handmade nature of clay (each piece is individually cut), please allow for slight variations to your piece from the photos. However, we gladly accept returns and exchanges on all of our items.

Simply contact us within 14 days of delivery at the email address below and ship items back within 30 days of delivery.If you have any questions or problems with your piece, please send us an email at info@trinityartisancollective.com

Polymer Clay Earring Care

Everything is handmade and created in batches. Our earrings are made of clay and super light on the ears. Clay is very durable, but should not be continually bent or it could snap. Do not wear in water. If anything gets on the earrings, clean with a damp cloth and small amount of acetone. Store in a clean dry place and avoid direct sunlight.

Become A Maker

If you feel like our mission resonates with you, reach out to us! In the contact form include the following:

- Your Name

- Business Name

- What do you create?

- Why do you feel like we're the right fit for you?

- Any other questions/comments/concerns

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